Yes, absolutely! If you’re traveling as a group, we’ll be happy to see what’s possible in terms of price.

Whether friends, family or group travel – just let us know:

• How many people you are
• What you are planning (campers, tours, packages…)

Write to us via the contact form, by email to info@ausventure-travel.com, via Facebook or WhatsApp – we will get back to you as soon as possible with an individual group offer!

If you fall ill and are unable to take part in your tour, please contact us or the provider directly as soon as possible.

📌 Important information:
– Rebooking is possible in many cases – we will be happy to help you
– Travel insurance is highly recommended in such cases
– If rebooking is not possible, you can try to reclaim the costs via your insurance

👉 It is best to keep a doctor’s certificate – this is often required for refunds.
We will be happy to help you communicate with the organizer!

Basically yes, but it depends on the organizer. We will be happy to take care of this for you – just let us know!

📌 Important to know:
– Changes are at the discretion of the provider
– A rebooking fee may apply for last-minute changes
– The earlier you contact us, the better the chances of a free change

👉 Just write to us directly if you want to change your date – we’ll take care of it!

In most cases: Yes!
Many tours can be booked with an open date – perfect if your itinerary is not yet completely fixed.

📌 Important to know:
Popular tours (e.g. Fraser Island or Whitsundays) are booked out quickly and should be confirmed at least 14 days+ in advance.

📝 Your booking documents contain all the information on how and by when you can book your preferred date. If you have any questions, we are of course always there for you.

Both are possible in Australia – it’s all in the mix!

⛺ Campsites offer you comfort: electricity, showers, kitchens and often a nice community atmosphere.
🚐 Freedom camping is ideal for anyone who likes to travel independently and inexpensively – but beware: overnight stays are only permitted in designated areas and vary from state to state.

We recommend a good combination of both in order to travel flexibly and relaxed.

👉 You can find all the tips and information on how free camping works legally, safely and stress-free in our blog:
Free camping in Australia – how to do it legally, relaxed & free of charge

You can pay for your booking flexibly in your preferred currency.
The following options are available:

💸 Bank transfer

• In AUD (Australian dollars): free of charge to our Australian account
• In EUR (Euro): possible to our European account – fee: 0.5%

💳 Credit card

• In AUD: possible, a fee of 2.2% applies
• In EUR: also possible on request – just contact us briefly

Australia is a popular travel destination – especially during the school vacations, in summer (Dec-Feb) and spring (Sep-Nov) it can quickly become scarce. We recommend this especially for routes with one-way rentals or special camper models:

🕒 The earlier the better – 6+ months in advance is ideal
In the short term, many providers may already be fully booked or only more expensive options may be available.

👉 You can find more tips on the best time to book in our blog article:
What you should book well in advance – your Australian adventure

The battery life depends on the type of vehicle and how it is used. On average, the following applies:

1-3 nights self-sufficient – then the vehicle should be reconnected to the power grid (e.g. at a campsite).

🚐 Important to know:
The on-board battery is only fully recharged while driving (slightly) or when connected to the mains.

☀️ Some campers also have a solar panel that supports the battery when parked – ideal for short stops without a power connection. Nevertheless, we recommend:
🔌 Connect to the mains every 2-3 nights – to ensure that the fridge, lights etc. run smoothly.

🚐 With a standard camper (2WD), you may only drive on paved roads.
This means: paved roads or partially well-maintained access roads to official campsites or tourist attractions (depending on the provider).

🌄 O nly with a 4WD camper are you allowed to deviate from paved roads and drive on gravel or off-road routes.
But be careful:
For certain routes (e.g. Gibb River Road, Oodnadatta Track, Cape Leveque Road), written permission from the rental company is often required – and not all providers allow beach drives or river crossings.

💬 O ur tip: If you’re planning an off-road adventure, just let us know – we’ll tell you which routes are permitted and which campers are suitable.

💳 Yes, a credit card is required to collect the vehicle.

Even if you can pay for your booking with Ausventure Travel conveniently by credit card or bank transfer, all rental companies require a valid credit card on collection.

This is required in order to:

• pre-authorize the deposit (liability sum)(depending on the insurance package selected),
• to charge any additional fees such as tolls, fines or fuel costs retrospectively.

💡 Tip: A prepaid credit card or debit card is not accepted in most cases. Make sure that your credit card is valid at the time of collection and has a sufficient limit.